It was the French journalist, Alphonse Karr, who said “The more things change, the more they stay the same.” The advent of mobile technology and social media has both drastically altered the news business and also hardly changed it at all. A contradiction? No, it just depends on what you are examining. The relevance of these changes depend on whether you are speaking of the news organization or the journalist.
News organizations have had to adapt quickly to the era of the smartphone. People are engaging far differently with news content than ever before. According the American Press Institute, well over 70% of mobile device users utilize their devices for news consumption (API, 2014). News audiences are demanding immediacy from their news sources. The news organization must meet this growing demand with a vigilant online presence across multiple venues.
The news organization that creates content for traditional and digital audience benefits from increased viewership. While statistics demonstrate a large boost in digital audiences, the Pew Research Center shows healthy growth for broadcast news, as well (PRC, 2015). Local TV news has seen a 2-3% growth with national TV news growing by 2-5%. This data shows audiences are not choosing one media or the other but engaging news across a variety of platforms. News organizations that fully embrace their digital venues are seeing not only a larger audience but a more engaged audience.
Unlike ever before, audiences are more than just consumers but producers of the news. Whether they serve as news aggregators or even citizen journalists, audiences are now involved in the discussion alongside the reporters. Their added voices to the conversation is a double-edged sword. As stated previously, an engaged audience is certainly a boost for news organizations but that same audience creates an uncontrollable factor. The risk of a single bad tweet, a single inappropriate photo, a single piece of misinformation is ever present. Audiences are not bound to expectations of journalistic integrity. Additionally, the audience’s demand for immediacy dictates what journalists will cover and how it will be covered. News organizations now face the risks and challenges of engaging an audience who can talk back.
Yes, the things have changed. It seems as if the whole news world, for better or worse, has been turned on its head. My companion piece, Wagging the Dog, shows as much. However, the solution to all the challenges faced in this brave new digital world has always been known. Good journalism requires good journalists. In their book, “Advancing the Story: Journalism in a Multimedia World,” Debora Wenger and Deborah Potter write, “ As the technology used to manage the content becomes easier to navigate, multimedia journalism is likely to become less about knowing how to post a story or use a smartphone to capture video and more about the skills its takes to gather and present information that is relevant and compelling to an audience – regardless of whether that audience is watching, reading or interacting with the story.”
The role of a journalist has not and will not change. We are still expected to seek truth and report it, minimize harm, act independently, and be accountable and transparent (SPJ, 2014). The advances in technology and audience engagement complicate our roles and will require more effort. However, the responsibilities of a journalist will remain the same across time, technology, and culture.
American Press Institute, 2014. “The Personal News Cycle: How Americans choose to get their news.” American Press Institute. 17 Mar, 2014. Web. 19, May, 2015.
Mitchell, A., 2015. “State of the News Media 2015.” The Pew Research Center. 29 Apr, 2015. Web. 19 May, 2015.
Wenger, Debora Halpern, and Deborah Potter. “The Multimedia Mind-set.” Advancing the Story: Journalism in a Multimedia World. Third ed. CQ, 2015. 11. Print.
SPJ, 2014. “SPJ Code of Ethics.” Society of Professional Journalists. 6 Sept, 2014. Web. 19 May, 2015